Dhruv Dewan, Karan Chechani, Krishi Fagwani
The four foundational pillars of a successful omnichannel business are product & service, infrastructure, customer acquisition and customer engagement. The Retail & Hospitality industry has loosely adopted these four pillars. Those who fail overlook at least one of them - customer engagement being the most commonly overlooked. Hashtag Loyalty's intelligent customer engagement technology is revolutionizing the entire industry.